More info about me:
tl;dr: I have learned to build websites myself. I have been a freelancer in college days as a web developer and a technical support engineer. I enjoy the process of solving problems and learning about customer issues.
Here’s the long story if you have time:
Like any startup guy, by the end of my teenage years, I started seeing the startup opportunity in almost everything. I have my like minded peers who is also part of the day dream process of building a new venture.
It was ‘only thinking, zero action’ at that time but things got different when we had the lockdown in 2020 – routines were changed, lot of free time and the wide internet to explore.
I would say that was my productive days in terms of learning and acquiring new skills – I was not ‘officially’ learning but I had the chance to try out everything that I was excited about. Fast forward maybe 1-2 months, I started developing websites, trying new web designs everyday, pushing an app to play store, creating an online newsletter, affiliate marketing, and SEO. I had zero customers to support, so there’s not much experience for tech support at that time. 🙁
Apart from web development, my interest in other marketing related works wore off and eventually I started to explore the field of web development. I used an untapped market for my web dev business using cold emailing – I reached out to people who have large fan following but no website. I finally got some corporate clients – Ankur Warikoo and Akshat Shrivastava (they are some of the biggest content creators from India). Started as a web developer and transitioned in to the Tech guy in their small team. (These startups were using WordPress, LMS for courses, and Freshworks/Email for support. We were not developing any product but using a whole lot of 3rd party tools).
Within months, my daily responsibilities was:
- Technical Support via email (we had an LMS for courses, and in high traffic spikes there are video streaming, and payment related tickets)
- Technical integration (integrating 3rd party tools, and overseeing any compatibility issues. WordPress plugin issues was a common thing in our flow)
- Website Management (just make sure it’s online and if it’s offline, work with the hosting company to get it resolved.)
Here’s the website I redeveloped while freelancing on my college days: ankurwarikoo.com
Fast forward now, I have completed my Bachelor’s degree in CS, and I’m now part of a training program till February for an exam called GATE CSE.